The four taps
What have you seen?
Tap the closest match on the tray: a wasp nest, bees, rats or mice, borer, cockroaches and so on. Can't tell? Tap Not sure what it is and pick the sign instead: noises at night, droppings, bites, small holes in timber, a nest.
One detail about it
One question that changes who should come: where the nest is, whether it's a swarm or bees in the wall, floors or furniture for borer. It's what a pest business would ask first anyway.
Your postcode
So your job goes to a business working near you.
Who to ring
Your first name and mobile, an email if you like, and a note if there's more to say. Then one tick to say we can pass your details on.
After you send it
We pass your enquiry to one local pest business that handles exactly this. They quote, do the work and deal with you directly.
Only one local pest business gets your number. They ring from their own mobile, so it may be a number you don't recognise. Most will want to look before they quote, because a pest job depends on what's there and how it's getting in.
Going ahead is up to you. The quote, the work, the products and any warranty sit between you and the pest business.
Jobs we point elsewhere
A swarm of bees hanging on a branch or fence usually belongs with a local beekeeper, so the form points you there and sends nothing on. Bees going in and out of a gap in the house are a pest job, and those go through.
If you think you've seen termites, or mud packed into timber, don't disturb them and call MPI. There's no termite button on the form for that reason.
What we are
A field guide and a referral service. We don't do pest work or sell products, and questions about a product or a result belong with the pest business, in writing. Our guides help you work out what you've got and what to ask.
