What have you seen?

About us

How we check pest businesses

What we record, and what you can ask.

Before a pest business can take jobs from Which Pest, we record the work it handles, so a borer job never lands with a business that only does wasps.

Matching the job

We pass your enquiry to one local pest business that handles exactly this. They quote, do the work and deal with you directly.

Pest control is really several jobs under one name. Borer, wasp nests, possums in the ceiling, bird proofing, bed bugs and general spraying are often done by different businesses, and plenty of businesses take on only some of them.

What the qualifications mean

  • The substance rule: under New Zealand's Hazardous Property Controls Notice, a contractor applying certain urban pest management substances must be a qualified UPM contractor, or work under the guidance of one.
  • The qualification: a qualified UPM contractor holds the New Zealand Certificate in Pest Operations (Level 3) (Urban Pest Control), or an equivalent the notice lists.
  • PMANZ: the Pest Management Association of New Zealand is an association of pest management firms. Ask a business whether it belongs.

What you can ask

Ask which qualification the person doing the work holds, and whether they carry public liability insurance. Ask for the full product name and how long before people and pets can go back in. Our guide to choosing a pest controller has more questions worth asking.

Where this information comes from

Rules and advice change, so check the source before you act on anything here. How we write and check these pages.

What have you seen?