What have you seen?

Pest control services

Pick the job, or tell us what you've seen.

Pest control services in New Zealand cover wasps, rats and mice, borer, cockroaches, fleas, bed bugs, ants, spiders, birds and possums, so pick the job below or start with pest identification.

A bay villa with a return veranda behind a white picket fence in Auckland
A bay villa with a return veranda behind a white picket fence in Auckland.

What have you seen?

What have you seen?

Wasp nest or bees near people? Keep children and pets away. Trouble breathing after a sting: call 111.

Only one local pest business gets your number.

A bay villa with a return veranda behind a white picket fence in Auckland
A bay villa with a return veranda behind a white picket fence in Auckland.

What does a pest control company do?

Most jobs follow the same shape. The business talks it through, usually inspects first, and quotes in writing. If you say yes, the technician does the work, tells you any precautions and should leave a written record of the product, where it went and any re-entry time. Follow-up visits are common for bed bugs, fleas and cockroaches.

Not sure which job you need? A general pest control visit suits a mix of insects, and the pest identification pages starts from what you've seen.

What should you look for in a pest business?

Ask whether they hold the New Zealand Certificate in Pest Operations (Level 3), or work under someone who does. Under the EPA's rules, a contractor applying certain urban pest management substances must be a qualified UPM contractor, or work with one's guidance. Ask about public liability insurance and whether they belong to PMANZ, the Pest Management Association of New Zealand. Our guide to choosing a pest controller goes further.

Which jobs aren't pest jobs?

Two things go elsewhere. A bee swarm is a beekeeper's job, although bees in a wall or roof are a job. Suspected termites go to MPI: don't disturb them.

Where this information comes from

Rules and advice change, so check the source before you act on anything here. How we write and check these pages.

What have you seen?